16
AI &AUTOMATION BAROMETER REPORT
In which areas has AI proven to be particularly beneficial?
Supply Chain, Operations, Research &Development 40%
40%
33%
30%
19%
Value Proposition, AI-enhanced Products or Services
Customer Service, Sales &Marketing, Customer Experience
Administrative tasks, Human Resources, Legal, Finance, IT
None of the above
BUSINESS IMPACTS
The others noted a 40-50% ROI.
66% of respondents reported a return
on their investment of 15% or less.
AI &AUTOMATION BAROMETER REPORT
In which areas has AI proven to be particularly beneficial?
Supply Chain, Operations, Research &Development 40%
40%
33%
30%
19%
Value Proposition, AI-enhanced Products or Services
Customer Service, Sales &Marketing, Customer Experience
Administrative tasks, Human Resources, Legal, Finance, IT
None of the above
BUSINESS IMPACTS
The others noted a 40-50% ROI.
66% of respondents reported a return
on their investment of 15% or less.




































