17
AI &AUTOMATION BAROMETER REPORT
How has AI impacted the efficiency of your practices?
Still in the planning or implementing phase (x4)
Not yet (x7)
AI enabled what would have been impossible
without AI.
AI has helped us discover new ways to streamline
processes and optimize efforts allocated to
otherwise time-consuming tasks.
AI has significantly boosted our productivity and
enhanced our ability to meet client needs with
greater cost efficiency and timely deliveries. By
streamlining operations and automating routine
tasks, we’ve been able to allocate more resources
and attention to critical areas, ensuring that we
deliver high-quality services faster and at a reduced
cost. This advancement has not only improved our
operational efficiency but also allowed us to respond
more adeptly to our clients’ specific requirements,
reinforcing our commitment to excellence and
customer satisfaction.
Although we are in very early stages, we see a
tremendous potential. We are in the process of
adopting AI features provided by our current
technology partners and planning to buy BPA tools
powered with AI to streamline our processes.
Beneficial for writing code and working on
terminology
Better results
Better semantic filtering in terminology work, faster
decision making when selecting relevant concepts,
terms, translations
Efficiency in marketing content creation. Better
machine translation solution
Employees are motivated to look into new
technologies and invest in continuous education.
Far greater length
For NMT: Noticable gains in efficiency For GenAI:
Not much yet, as in many cases it still in BETA or
being developed/deployed.
Increased but there is a learning curve.
It automated some processes, increased volume and
reduced costs.
It contributed to increased efficiency and accuracy
in several areas including MT, quality assurance,
data-driven insights, and agile workflows.
It has allowed us to do localize content that would
have not been possible otherwise, both with time
and cost efficiencies. It hasn’t been a magic bullet in
any cases, though.
It has helped speed up content creation and
research
It has saved us time and energy in our effort to
retain customers.
It is improving our efficiency every day by
automating tasks and steps in different processes.
Made us aware of the possibilities to improve even
more
Managing clients, gigs, projects, language workers
Pricing accuracy
Productivity has increased a lot thanks to NMT
Reduction of human error, more “interesting” work
tasks by removing manual tasks, increased speed
Speed
Speed of research, improving style of
communication in English -so it generally helped us
speed up and reach new clients
Speeding up drafts and reviews for internally-
generated content, and also for a few test clients
Time, scope and use of resources. Focus on more
valuable tasks. Streamlining of processes.
Very positive
We mostly used AI for internal efficiencies, primarily
in the IT department and we’ve noticed great
efficiency gains there. In the localisation program,
the use of AI has also brought better efficiencies and
saved costs.
BUSINESS IMPACTS
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